Refund policy

RETURN & REFUND POLICY

At TSL Beauty, all sales are final.

Due to the nature of our products, we do not accept returns, exchanges, or refunds once an order has been processed and shipped. This policy is in place to ensure the safety, hygiene, and quality of our products for all customers.

Please review your order carefully before completing your purchase.

Exceptions (if applicable):
We will only offer a replacement if:

  • You received the wrong item, or
  • Your item arrived damaged

In such cases, you must contact us within 24 hours of delivery with clear proof (photos/videos) of the issue.

Contact:
For any concerns, please reach out to our customer service team with your order number and details.

By placing an order with TSL Beauty, you agree to this policy.

Thank you for your understanding and support.